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Consumer Affairs

Water, water all around and not a drop to drink/wash or use for appliances.

At 11.00 am yesterday there was a knock on my door and a Chinese lady identified herself as my neighbour. She asked if I had water and on turning the taps I said no. It was 12 hours before the water supply was restored. To have no water for such a long time is a massive inconvenience but – at [...]

September 15, 2020 // 0 Comments

There’s a lot going on when you think about it …

Within ten minutes or so of waking and coming to my computer today in order to tour the websites of those few UK newspaper websites still permitting free access to their pages, two things struck me. Firstly, that in the 24 hours since I had last conducted said exercise there had been a considerable [...]

September 9, 2020 // 0 Comments

Cruising takes a bruising

As our doughty UK businesses emerge from lockdown in order to take the country back into the bright sunny uplands of a post-Brexit, post-coronavirus world in which we start paying for the famously mega-big “unprecedented’ level of Treasury support that the Tory Government has thrown at [...]

July 10, 2020 // 0 Comments

There’s nowt so queer as folk

Over the course of the UK’s lockdown from which we are now gradually emerging – I’ve no doubt in common with many Rusters and indeed other people of intelligence and a degree of artistic or creative sensibility – I experienced a wide range of different reactions and moods, some of [...]

July 4, 2020 // 0 Comments

An unwelcome ‘Road to Damascus’ moment

That’s it – I’ve had it up to here now … and from this point forward I shall be going to go to my grave behaving as disgracefully as I can. Those Rusters who have been following this organ from the very first will be aware of our mission statement to observe and comment upon the world [...]

June 27, 2020 // 0 Comments

The price of and on expectation

A good friend of mine who is a well-informed wine connoisseur has been preparing a list of wines from his favoured suppliers. The first list was priced between £8 and £24. The second was more expensive going up to £38. I have yet to taste the second batch but I made the point to my friend that [...]

June 20, 2020 // 0 Comments

You could not make it up

Bob Tickler passed me an interesting consumer problem. He had purchased at ASDA a Google voucher for £25 for  his godson’s birthday. It said on the back that it was only compatible with Android appliances so his godson could not use it to buy video games. His mother, who knows her consumer law, [...]

June 16, 2020 // 0 Comments

A week is a long time …

Last week I praised my local supermarket ASDA over the efficiency and courtesy shown when I  did my weekly shop. Today I castigate it. I returned at roughly the same time yesterday and was agreeably surprised to see a shorter queue. I duly waited in it till 8.00am for its opening. There was [...]

April 23, 2020 // 0 Comments

A surprising shop

I was dreading my weekly shop at my local supermarket. I don’t like it at the best of times as they have little fresh food outside fruit and veg, the clientele are rather aggressive, they play music loudly and the staff are cliquey. So the notion of queuing for an hour or so filled me with [...]

April 15, 2020 // 0 Comments

The Printer Scam

It  is assumed that everyone has a printer and it works. A few days ago this sign appeared on my printer. I could not find the manual so I googled the error. I discovered from a video that the manual recommends one thing – repair or replace – but the clever user found a way that you [...]

April 10, 2020 // 0 Comments

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