Same old, same old

I sometimes wonder whether when we Rusters appear a service a notice comes up to the provider: “Ruster alert, be unhelpful”

One of my colleagues was berating the dilatory nature in which a finance house produced paperwork – or failed to.

I was promised that a pack crystallising a stagnant pension policy was sent out a week ago.

I only received the news yesterday that it had arrived at my pension advisor.

Everyday I called them, the waiting time 24 minutes on each occasion. I was assured it had gone but given no explanation for such a delay.  I simply do not understand why the simplest of procedures can take such a time.

As with my colleague, my mobile contract has run out. My mobile frequently freezes.

I will go for an Apple iPhone, my customary one to avoid all the pitfalls William Byford fell into.

It’s a brilliant piece of marketing as you are trapped in the Apple network for fear of acquainting yourself unsuccessfully with another. And no doubt there will be costly add-ons to enjoy the features of my erstwhile Apple.

One bitten , never shy….