Nice-not nice to walk/easyJet/internet

Given the Promenade des Anglais, it’s ironic that I should believe that Nice is not an agreeable place to walk. The pavements are too narrow, you take your life in your hands on a pedestrian crossing and the scooters are about as accommodating as Stukas. I like to stroll best in the section of the Promenade from the Chateau to the Negresco and the park of fountains that was once the central bus station.

Grania and Polly left on Tuesday.  A topic that comes up regularly is the oldies’ difficulty with the internet.

I certainly experienced this with my easyJet reservations.

It took the diligence of Grania and Polly to confirm the flights on which I was booked  as so many useless mails are sent by easyJet to promote car hire firms and hotels that it took some time to locate the actual reservations.

The problem I had found was the lack of any human with whom to speak. On the flight I was informed by a passenger that you can be invited to join easyJet club and with it you get a dedicated assistant. I am not a member so was grateful to my two visitors for sorting everything out. I don’t have a printer in this flat so we had another problem solved by photographing the reservations. Another was that reservations made on my iPad could not be easily transferred to my mobile.

My next guest, an actress, started to book on easyJet but as costs and confusion increased switched to British Airways. I have sympathy as when I tried to change flights the fare of the new flight seemed minuscule but the changing charge was not at £43 – with my easyJet plus card I was promised free change rights but this only meant on theg day at the airport, so no planning is possible. I have sold my easyJet shares not just because of the impact of terrorist attack and the volatility of fuel costs but primarily their business model as a purely digital airline is unsound as it excludes anyone non internet-savvy.